FAQ For Renters

We’ve put together a few frequently asked questions that can assist in your renting process.

If you have questions that aren’t answered in this FAQ, please contact THE PANG TEAM on 403-903-5289, and a member of our team can assist you.

What sets THE PANG TEAM managed homes apart from others?

As current and previous Renters ourselves, we understand the challenges that tenants can face when searching for a home. Not everyone is ready to purchase a home, but that doesn’t mean renting should be a nightmare full of unwelcome surprises. THE PANG TEAM offers clear Lease Agreements that protect both the Renter and the Owner so everyone can sleep easy knowing their needs are respected.

How do I apply to rent a property?

Simply fill in the form provided, including as much accurate information as possible. The more information we review and verify, the faster and likelier we are to offer the space to you for occupancy. Download the form, please click here

Do I need First/Last or a Security Deposit?

Yes, all professionally managed properties will require a Security Deposit equal to one month’s rent, as well as the First month’s rent payment in full before the keys are exchanged. We prefer two cheques for these payments for clarity, one for the Security Deposit to be held in trust, and one for the first month’s rent.

For simplicity, we do not offer a First/Last option. That means the Security Deposit monies can not be used for the last month’s rent payment in lieu of a Security Deposit refund.

What is my Security Deposit for, and will I get it back?

As with most rental properties, our Owners require a non-negotiable Security Deposit which is subject to refund at the end of the tenancy based on the condition of the property. A clear and detailed walkthrough is completed when the keys are passed along, and any discrepancies will be fairly noted and considered when refunding the Security deposit. The monies held in trust are used to repair any damages not considered ‘normal wear and tear’ during your tenancy.

Can I negotiate when my rent is due?

No. All managed properties require each month’s rent paid in full on the First day of that month. When extenuating circumstances apply, we are sensitive to the needs of our tenants but do require adequate advance notice of any potential issues regarding late payments per the Lease Agreement signed upon approval to rent the space. Failure to adhere to the payment schedule could result in a Notice to Vacate the property.

What about Pets?

We all love our furry and scaly friends, and offer many options for pet-friendly homes – although that does not necessarily mean all of our properties accept pets. Owners set their own rules when it comes to animals living in the home, including fish and reptiles. If a homeowner is willing to accept an Occupant with pets, there will be a Pet Contract completed and certain guidelines around what is and is not acceptable will be clearly stated. We also require a non-refundable Pet-fee to cover potential damages and a thorough home cleaning (vent blow-out, etc) once you and your little friend(s) have moved on.

How thorough are the Walk-Throughs?

As current and previous renters ourselves, we realize that Security Deposit funds hinge on the Move-In and Move-Out Walk-Throughs, along with an honest Property Management company. As a professionally managed property, each home is carefully inspected with you at Move-In and all deficiencies are noted. Upon moving out, we’ll walk through with you again and fairly assess any damages that have occurred while you occupied the space. Normal wear and tear will not be considered billable repairs, and most often, our Tenants receive their Security Deposits back in full.